Communicate with customers and team members in their native language
Straker’s Salesforce connector gives you access to RAY Enterprise from within the Salesforce app. It helps you create multilingual knowledge bases and quickly translate cases into 250 languages to provide better support for your international customers. It can help remote teams spread across countries and cultures communicate better, working more productively.This connector automates the translation process, so you don’t need dedicated project managers. It gives you real-time status updates for all your translations, helping you keep track of large projects. It’s easy to install and implement, so anyone on your team can use it from the start.
Automates the translation process
Salesforce connector is for sales, marketing, and support teams that use Salesforce to manage customer relationships. It can help sales reps translate information about leads from international versions of your website, so they can pass it on to the right people. This connector can translate cases, allowing customer service teams to offer multilingual support.
Automate translation
Set up automatic project assignments, language choices, publishing, and more, so you can translate your assets faster without a project manager. The connector gives you access to sophisticated AI-powered software for rapid case translations
Lower training and translation costs
Crowdsource your knowledge-base translations to build multilingual assets for free. This connector lets your team translate content directly from Salesforce, so they don’t have to spend time (and money) learning a new system.
Increase productivity in multilingual teams
Use this connector to machine translate cases and comments from internal staff to boost collaboration between multilingual team members – perfect for remote customer service teams.